Disaster Recovery Services & Managed Backup

Move from "best-effort" restores to a state of absolute recovery readiness. We provide the architectural discipline and proven frameworks required to restore your digital estate from outages, ransomware and data loss across cloud and on-premises systems.

By orchestrating your recovery operations, we deliver all the assurance you need to maintain commercial momentum with total confidence even when disaster strikes.

Speak to an expert

Managed Backup and Data Protection

Managed backup services: End-to-end operational oversight of your backup activities across cloud, onsite and hybrid environments.
Managed Microsoft 365 backup services: An optional add-on providing dedicated protection for your Teams, SharePoint and Exchange data.
Ransomware resilience and recovery protection: Data protection strategies, including immutable backups, designed to ensure you can recover without paying a ransom.
Continuous monitoring: We identify and resolve backup failures before they impact your ability to recover.

Resilience Validation and Continuity Planning

Business continuity planning and service continuity support: Expert guidance to align your recovery performance with your broader business objectives.
Resilience validation, testing and compliance support: Regular, high-standard testing that provides empirical evidence your recovery works under pressure.
Compliance alignment: Ensuring your backup and recovery posture satisfies the strictest regulatory and insurance mandates.
Assurance reporting: Clear, straight-talking documentation that proves your resilience to board members and stakeholders.

Operational Disaster Recovery

Managed disaster recovery services: Proactive ownership of the recovery process, turning abstract plans into a functional technical reality.
Rapid failover: Orchestrated recovery of critical infrastructure to ensure minimal downtime during a site or platform failure.
Hybrid recovery support: Seamlessly managing recovery across Azure, private cloud and physical on-premises environments.
Ransomware-ready restores: Verified recovery paths that ensure your clean data is back online as quickly as possible.

Technical Certainty

We remove the guesswork from recovery. Through resilience validation, testing and compliance support, you’ll always know exactly how quickly you can get back to business.

Calm and Confident Recovery

Our expertise allows us to remain steady during a crisis. When an outage occurs, we provide the decisive action needed to restore your operations and maintain your momentum.

Compassion and Care

We understand that data loss is a high-stress event. Our approach combines architectural discipline with a level of care that ensures your people feel supported throughout the recovery process.

High-Standard Frameworks

We don’t believe in "good enough" when it comes to your data. We apply the same elite standards to your managed backup services that we use for our own critical infrastructure

Seamless Continuity

We take the guesswork out of hosting. You’ll always know exactly where your data is, who has access, and how quickly you can recover in a disaster.

Proactive Risk Mastery

We don’t wait for a disaster to happen. We identify and mitigate recovery bottlenecks before they can impact your bottom line.

Our business has been growing steadily over the years and Innovate have always been by our side as a trusted partner. From the initial engagement and consultancy work to setting up the new server, scoping out the entire project, and taking on the difficult task of getting buy-in from our software vendors for the cloud migration - Innovate have always gone above and beyond.

I know I can trust them with technical questions - not just in relation to our own projects but also other IT-related quotes and offers. While I have a good technical background in printing matters, Innovate’s team have always been able to explain more complicat ed IT matters in easy-to-understand terms to me, so I can make up my own mind. We appreciate their honesty and clear communication which is the basis of the trust in our relationship. We wouldn’t be without them and are looking forward to growing further together.

Andrew Mansfield, Harkwell

We only work with companies whose values align with ours and deliver what they promise. We value collaborative long-term relationships underpinned by excellent customer service. Innovate understand our business and have supported us so well throughout the years, we wouldn’t look anywhere else for IT support.

Richard Senior, The Chord Company

We recently moved our IT support over to Innovate after many, many years with an excellent local consultant. Naturally, we were nervous about transitioning from personal, long-standing support to a larger provider and potentially losing that close working relationship.

We needn’t have worried. Innovate have been excellent from day one. Their technical knowledge is outstanding, they are always available when we need them, and most importantly, their communication is superb. The whole team has been proactive, clear, and genuinely supportive throughout.

Mark Manley, Kingsley Plastics

We felt our old IT provider had taken an eye off the ball. We were maybe too small a company and they weren't interested and making their feelings known by not helping us as efficiently. We met Innovate and felt they had the personal touch, the confidence, the knowledge. And it was a seamless transition from their side. It was a very professional, very friendly, very can-do approach to getting everything in place as quickly as possible. And so we were all up and running before Christmas, which was a big thing for us so that we could start the new year afresh. So very happy with the progress and would certainly recommend to others.

Neil Strang, Veritas

Nicest IT company to do business with. David Pape and his team are fantastic people, very knowledgeable, and brilliant at what they do :)

Adam Jaffer, Care First UK

Crown Commercial Services – Technology Services 3

Innovate are a supplier on the Crown Commercial Services Technology Services 3 framework, across multiple lots.

Technology Services 3 can be used by all UK Public Sector bodies including the third sector and covers a range of ICT services from strategy through to transition and operational deployment.

This framework provides existing and new clients with a new procurement route through which they can Innovate's world class cloud advisory, transformation, and managed services.

ISO 27001 Certification

Our customers can be confident when working with us, that quality and security is ingrained into the Innovate culture.

Cyber Essentials Plus Certification

We have a clear picture of our cyber security level and customers can rest assured we have measures in place to prevent cyber-attacks.

Latest Blog Posts

Visit the blog

Poor Business IT Support Is Common, But Complacency Makes It Stick

How bad does your IT support need to be until you do something about it? That’s a question I’ve often ...

How to Avoid Quietly Failing Azure Landing Zone Implementations

In this blog post, we're addressing Azure landing zone best practices that serve as a solid basis for now and the future, so you don't ...

Patching Still Tells You a Lot About How Seriously an Organisation Takes Security

A recent report found that more than

Isn’t Microsoft 365 Already Backed Up by Microsoft?

Microsoft ensures the platform is available, but the data is your responsibility. Managed Microsoft 365 backup services ensure you are protected against accidental deletion and ransomware targeting your cloud files.

What’s the Difference Between a Backup and Disaster Recovery?

A backup is a copy of your data for restoring lost files. Managed disaster recovery services involve the coordinated restoration of your entire infrastructure and applications to keep the business running during a major failure.

How Do You Handle Ransomware in Your Backups?

We implement ransomware resilience and recovery protection, which includes the use of "immutable" backups. This means once data is written, it can’t be changed, ensuring a clean copy is always available.

Do We Need To Buy Our Own Recovery Hardware?

Not necessarily. We can leverage Azure or our own private cloud to provide a target for your managed disaster recovery services, reducing your need for expensive, idle "standby" hardware.

How Often Should We Test Our Disaster Recovery Plan?

We recommend regular testing as part of our resilience validation, testing and compliance support. The frequency depends on your risk appetite, but we typically conduct major tests at least annually.

Disaster Recovery Services & Managed Backup

Your Shield Against Digital Disruption

We act as your dedicated recovery partner, providing the professional oversight and strategic foresight needed to navigate the worst-case scenario.