About Us
At Innovate, our mission is to empower businesses to turn technology into their greatest advantage — transforming IT from a necessity into a strategic engine of growth, creativity, and progress.
We exist to ignite innovation through expert management, intelligent optimisation, and fearless curiosity, helping organisations evolve, adapt, and lead in a constantly changing world.
Guided by integrity, driven by collaboration, and inspired by a spirit of continuous evolution, we transform ideas into impact. Because for us, innovation isn’t just a moment, it’s a mindset.
Our Story
Back in 2003 (when we were originally known as Innov8 Solutions), our business was on a mission to support local Bournemouth (and Poole) organisations with their IT infrastructure, improving uptime and productivity to maximise the value our customers get out of their technology.
Gaining an impressive haul of happy customers in just two years, we decided to incorporate simply as „Innovate“ in 2005. Since then, we've grown from strength to strength as a business and a team, expanding from traditional IT services into the cloud services market. We even developed our own cloud infrastructure that provides our clients options for the increased security, reliability, and versatility that purely public clouds can’t offer.
With our headquarter in Bournemouth, our IT services and partnerships drive powerful digital transformations, opening new opportunities and efficiencies for the organisations they serve.
Our Mission
Empowering businesses by transforming IT into a strategic advantage through expert management, optimisation, and continuous innovation.
Our Vision
To redefine the role of IT by turning technology into the strategic driver for progress and possibility.
Our Promise
You can rely on our impartial advice based on deep knowledge, specialist skills, years of on-the-job experience, and our can-do and get-it done culture.
How We Establish Customer Trust
We build long-term relationships by:
- Approaching any project with the goal to create a more efficient, lean, and productive technology environment for you, your staff, and customers
- Learning about you, your goals, aspirations, and challenges
- Keeping a technology-agnostic stance while evaluating your current technology and setup while identifying cost-saving opportunities and better-suited solutions – without the sales push
You benefit from our honesty and transparency – we only promise what we can deliver while often exceeding expectations – and we’ll keep you updated every step of the way from start to finish.
Our Core Values
Unity
We form cross-functional teams around each customer with one accountable owner to cut hand-offs and speed up delivery.
Transparency
We share live delivery, quality and cost data so you can see progress and issues the moment we do.
Empowerment
We push decisions to the closest qualified person, within published guardrails, so you get outcomes in hours not days.
Innovation
Every commitment has a named owner, a deadline and a measurable definition of done that we report back on.
Integrity
We surface risks early, publish incident timelines and hold our estimates to account against actuals. What we don’t do: over-promise, bury limitations or hide incidents.
Accountability
Every commitment has a named owner, a deadline and a measurable definition of done that we report back on.
Agility
We adapt plans in short cycles based on evidence, not opinion, and we show you the data behind every pivot.
What Makes Us Different
Our commitment to innovation is at the heart of everything we do. We believe that true progress comes from challenging industry standards, embracing change, and relentlessly pursuing better ways to serve our clients and communities, resulting in excellence. By fostering a culture of curiosity, collaboration, and accountability, we empower our teams to explore new ideas, learn from setbacks, and translate insights into meaningful action, enabling personal growth. Whether through cutting-edge technologies, streamlined processes, or bold strategic thinking, we are constantly evolving—driven by a shared purpose to create long-term value and stay ahead in a rapidly changing world.
Accreditations and Frameworks
We have a number of accreditations and are listed on several frameworks.
Crown Commercial Services – Technology Services 3
Innovate are a supplier on the Crown Commercial Services Technology Services 3 framework, across multiple lots.
Technology Services 3 can be used by all UK Public Sector bodies including the third sector and covers a range of ICT services from strategy through to transition and operational deployment.
This framework provides existing and new clients with a new procurement route through which they can Innovate's world class cloud advisory, transformation, and managed services.
ISO 27001 Certification
Our customers can be confident when working with us, that quality and security is ingrained into the Innovate culture.
Cyber Essentials Plus Certification
We have a clear picture of our cyber security level and customers can rest assured we have measures in place to prevent cyber-attacks.